An Inside Perspective on Teletherapy & Entering the World of Telehealth


Melissa Stringer, LMHC, DCC, and NCC, certified therapist in Sunnyvale, Texas explains her new found knowledge as a therapist using teletherapy. When she first entered teletherapy Stringer was looking for a more flexible work schedule so she could spend time with her newborns at home. Teletherapy was the perfect solution.

Before she started virtual sessions, she had many questions and concerns on how teletherapy would compare to an in person session. She found that becoming Distance Credentialed Counselor (DCC) certified gave her much more guidance and reassurance when entering this field. Melissa recommends it for anyone entering the world teletherapy.

As she gained a client base she found that her past fears had been washed away. She was worried that she wouldn’t be able to read body language or facial expressions but discovered her fear to be completely unfounded. Stringer believes people are often even more natural over these virtual sessions because they are from the comfort of their own home. She even had clients tell her the online experience was better than their previous face-to-face sessions. 

In her virtual experimenting Stringer did find a few downsides. Dropped calls, poor connections, or frozen screens due to internet strength and weather did not prove conducive to teletherapy. However, she also found her no show rate dropped immensely due to the accessibility of teletherapy sessions.

Melissa recommends to any potential teletherapy clients to do research on platforms and make sure that they are HIPAA compliant and the providers have the proper credentials. If teletherapy is something you are looking to add to your mental health practice check out our website, contact us at 302-990-8935 or send us an email at to learn more.

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