Most people are familiar with telehealth services offered by their primary care doctor, therapist or other healthcare provider as a convenient alternative to an in-office visit. Telehealth has emerged as a standard, even expected, part of certain healthcare practices.
Here are a few examples from Clocktree of less obvious telehealth services that are making a difference in people’s lives and well-being.
Daily Monitoring of TB Patients
Clocktree works with a growing number of county health offices, who are tasked with monitoring tuberculosis patients to ensure they are taking their medications every day. Before Clocktree, these patients had to physically go to the county health office each day to take their medication. With Clocktree and a mobile phone, they are now able to video record themselves taking their meds on their smartphone each day and submit the video securely through Clocktree to the county health office. Think of the difference this has made to these patients’ lives, and the improved efficiency to the county health offices!
The adoption of telehealth services among physical therapists was a bit of a surprise to us, given the hands-on nature of the physical therapy. However once we dug deeper into these use cases, it makes sense. One physical therapist who was an early adopter of telehealth services is having success using Clocktree for consultations. He reported that often a client will receive a referral for physical therapy, but is intimidated or fearful and doesn’t follow up to get the service they need. Offering initial video consultations allows him to meet with skeptical or fearful clients to help reassure them and ease them into the physical therapy process. Speaking face to face but from the comfort of their own home gives the reassurance that some patients need to pursue treatment.
Other physical therapists use Clocktree for followup visits or to observe clients doing their exercises remotely between sessions.
Home Health Services
Home health and elder care services are using telehealth services in several ways. Among Clocktree users, the most common scenario is to connect a patient and their caregiver with a remote healthcare provider, resulting in much quicker service than if they had to see the provider in person. Our favorite stories come from home health care providers who use Clocktree to connect with a client’s remote family members so they can virtually attend their loved ones’ medical appointments, ask questions and more fully participate in their care.
If you are using telehealth services in a unique and creative way, we’d love to hear about it! Comment below, or contact us at 302-990-8935 or firstname.lastname@example.org.