Study finds 2/3 of healthcare providers aren’t familiar with changes to telehealth reimbursement

Study finds 2/3 of healthcare providers aren’t familiar with changes to telehealth reimbursement

According to a recent survey by Reaction Data, 67% of healthcare providers surveyed weren’t aware of major changes to telehealth reimbursements laws in effect as of January 1.

On November 1, 2018, the Centers for Medicare & Medicaid Services (CMS) issued an update to payment policies and payment rates for services provided under the Medicare Physician Fee Schedule (PFS) on or after January 1, 2019. The specific changes can be found here:  https://www.cms.gov/newsroom/fact-sheets/final-policy-payment-and-quality-provisions-changes-medicare-physician-fee-schedule-calendar-year

Generally, the new rules expand reimbursement for healthcare providers using telehealth platforms (like Clocktree) for virtual care.

One of the previous barriers to using telehealth services was the lack of reimbursement to providers, so this should help boost telehealth adoption rate. However, 53% of the survey participants aren’t yet using telehealth, even with the new guidelines in place.

We’ve referenced studies in the past that show a large majority of patients (67% – 82%) are interested in telehealth services, or would be if they were available. High consumer interest coupled with the CMS guideline changes and more private payers covering virtual visits means huge potential for growth in 2019 for telehealth services.

If you are a healthcare provider who is interested in adding telehealth services to your practice, contact Clocktree Customer Care. We would love to show you how easy it is to conduct telehealth visits with your clients!

 

 

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