Tips for using Clocktree on an iPhone or iPad

Tips for using Clocktree on an iPhone or iPad

One of the benefits of Clocktree telehealth is that it’s portable! Providers and Clients can connect for a video appointment from just about anywhere using a mobile device. You can use Clocktree on both Android and iOS devices, but this blog post is specifically for iPhone and iPad users.

Use Safari Browser
There is no special software or app to download. Simply log into your Clocktree account via Safari browser, just like you would on a computer.

Add the Clocktree icon to your home screen
For quick access to your Clocktree account, you can add a Clocktree icon to your home screen.  Here are steps to do this:

  1. Visit Clocktree.com using Safari
  2. Click the “Share” icon at the bottom of your browser (see below left)
  3. Click the “Add to Home Screen” icon (see below right)
  4. Click “Add”

 

 


No 3-party video calls
One limitation when using an iPhone or iPad for Clocktree telehealth sessions is that it doesn’t accomodate video calls with more than 2 people. For family or group sessions, it’s best to use a computer if you need to see all parties. But for standard sessions between two people, it’s a great alternative.

Use WiFi when possible
It’s important to get the strongest internet signal possible for a high quality Clocktree video call. Typically this means connecting your iPhone/iPad via WiFi instead of the 4G or LTE data signal.

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