If you connect to a Clocktree call and one side can’t hear the other, it’s likely that the microphone permission is stuck on another program.
If you’re going back and forth between Clocktree and other video platforms such as Zoom or Skype, it’s important to close out those other programs before joining a Clocktree call. That will release the microphone permission and allow Clocktree access to your microphone.
If you are unsure if you have another video program open, restarting the computer or mobile device will also release that microphone permission.
The issue is always on the end of the call that can’t send audio, as opposed to the side that can’t hear.