You can choose to enable Multi-Factor Authentication (MFA) to your Clocktree account. This is an option for all Clocktree accounts, whether you are a provider or a client.
Here are steps to enable MFA on your Clocktree account through an authenticator app such as Google Authenticator or Authy:
- Click the user icon in the upper right
- Select My Account
- Click the MFA tab
- Enter your Clocktree password and click Continue
- Click Add Authenticator App
- On your mobile device, download and open an authenticator app
- Scan the QR code on your Clocktree screen when prompted
- Enter the 6 digit code (token) generated by the app
- Enter a description name for your authenticator app
- Click Add Authenticator App
Here are steps to enable MFA on your Clocktree account through a Security Key such as FIDO, YubiKey or Titan:
- Click the user icon in the upper right
- Select My Account
- Click the MFA tab
- Enter your Clocktree password and click Continue
- Click Add Security Key
- Plug the Security Key into your computer and click the button when prompted to complete setup
This security option is controlled by each individual user. If you are a practice Admin and would like to make MFA a requirement for all providers in your practice, please contact Clocktree Customer Care for assistance.