Author: kimberly b

How Doctors are Using Telemedicine to Help Allergy Sufferers

How Doctors are Using Telemedicine to Help Allergy Sufferers

CBS This Morning aired a segment today spotlighting the emerging use of video appointments in place of in-office visits to identify and treat allergies.

While telemedicine won’t replace all in-office visits, this is yet another example of a service that healthcare providers can administer through video just as effectively as they can in person — and with the added convenience benefits.

From the article: A recent study led by allergist Tonia Elliot identified potential benefits of telemedicine including faster diagnosis and medication prescribing, lower out-of-pocket costs, and access for people in remote areas. They also found face-to-face screen time might improve the doctor-patient relationship.

“It’s all about building rapport and active listening and facial expressions that then establish that connection with a patient,” Elliot said.

The telehealth industry is expected to grow to $36 billion by 2020. Right now, 34 states and Washington D.C. require insurance companies to cover virtual visits the same as they do for office visits.

Watch the complete story on cbsnews.com.

CMS Announces Rural Health Strategy

The Centers for Medicare & Medicaid Services (CMS) launched the agency’s first Rural Health Strategy this week, to help improve access to high quality, affordable healthcare in underserved rural communities.

One of the key components of the strategy is to advance telehealth and telemedicine.

“Telehealth has been proven to be a successful tool to improve access to care and help meet the needs of rural areas that lack sufficient health care services.  To help promote the use of telehealth, CMS will seek to reduce barriers stakeholders identified such as reimbursement, cross-state licensure issues, and the administrative and financial burden to implement telemedicine.”

Read the complete 5-point strategy at CMS.gov.

Can I use Clocktree on my mobile phone?

Can I use Clocktree on my mobile phone?

Yes!  You can have Clocktree video appointments on your mobile device.  Instead of downloading an app, use your browser to log into your Clocktree account.

We recommend using a laptop or desktop computer if possible, which tend to have stronger internet signals and more processing power to get a better video connection.  However if that’s not possible, then a mobile device will work too.

For iPhone and iPad, please use Safari browser to go to Clocktree.com and log in.  For Android phones and tablets, we recommend Google Chrome browser.  It’s important to have the latest version of your browser.

Here are the latest browser recommendations for all platforms and devices:

  • iPhone and iPad:  iOS 11.3 and Safari 11+
  • Android phone or tablet:  Google Chrome v65+
  • Windows laptop/desktop: Google Chrome v65+, Edge v16+ or Firefox v57+
  • Macbook or iMac: Google Chrome v65+ or Safari 11+

On all devices, it’s a good idea to test your camera and microphone prior to a video appointment, or when switching to a different device.  To do this, click your name or person icon in the upper right corner and select “Test Audio/Video”.

If you have any questions about using Clocktree on any device, our Customer Care team is ready to help at 302-990-8935 or support@clocktree.com.

 

Small or Solo Practices Considering Telehealth

Small or Solo Practices Considering Telehealth

We liked this article on mHealth Intelligence that offers advice for small and solo practices who are considering offering telehealth services.  The article lists six high level assessments when making a decision:

  1. Is it supportable across all devices?
  2. Will the quality of service be equal to or better than in-person care?
  3. Will remote patient monitoring be included?
  4. Is “webside manner” properly addressed?
  5. Is this as easy as possible for patients to use?
  6. Are all security and HIPAA concerns addressed?

The article goes on to give advice for those who have chosen a platform and are ready to get started. They recommend practicing a telehealth visit with a friend or colleague, recording the first few sessions to perfect your “webside manner”, and advertising your telehealth services first to your tech savvy clients then more broadly.

One important consideration that is not mentioned in this article is the cost associated with various telehealth platforms. While it’s worth investing in the platform that will best suit your practice, there is a wide range of up-front and monthly fees associated with offering telehealth services.  We are proud of Clocktree’s unique pricing structure which gives small and solo practices a chance to get started testing telehealth services with no fee until telehealth becomes a substantial part of your practice. To learn more about our free Starter plan, visit our pricing page.