Author: kimberly b

Study shows more physicians are embracing telemedicine, especially in metro areas

Study shows more physicians are embracing telemedicine, especially in metro areas

The number of US physicians who list telemedicine as a skill doubled from 2015 to 2018, according to a recent study done by Doximity, a network of healthcare professionals.  The study also reports significant growth in telemedicine patient visits, which increased annually by 261 percent between 2015 and 2017.

Interestingly, this growth is not attributed solely to Millennials and young professionals, but is spread evenly among age groups

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The Doximity study ranked the top 10 U.S. metro areas that had the highest number of physicians expressing interest in telemedicine.

1. San Diego
2. Miami
3. Atlanta
4. New York City
5. Salt Lake City
6. San Francisco
7. Orlando
8. Los Angeles
9. Jacksonville
10. Tampa

The study concludes: “It’s encouraging to note that physicians across specialties, age groups and geographic regions are drawn to telemedicine. Physicians’ increasing interest in telemedicine, and temporary positions, will help more patients get access to care. Whether it be a late-night call about an infant’s health from a new mother, a video chat with a mental healthcare provider, or a patient who lives 100 miles from the closest hospital having a follow-up visit with a provider, doctors and patients alike are using and benefiting from the rise of telemedicine across the country.”

2019 Telemedicine and Locum Tenens Opportunities Study

Rural communities helped by telehealth, but broadband internet still an issue for 1 in 5 rural households

NPR produced an interesting segment on the state of telehealth services and how they’ve helped people in rural communities. The article spotlights one woman in rural CA who needed therapy but lives in a town with only two therapists and could only get one appointment per month. Instead she visited a local clinic twice a week to connect via video call with a therapist 200 miles away. She was skeptical at first, but quickly adapted and became comfortable and grateful that this service was available to her.

The article illustrates the rapid growth of telehealth as a way to serve rural communities, however their survey shows that 1 in 5 rural households don’t have the broadband internet access available to reliably connect for telehealth calls from their home.

Survey results also indicate convenience is the leading factor for choosing telehealth services.  In many cases, it was the only option. However even when respondents had in-person services available, many chose telehealth because of the convenience. Screen Shot 2019-07-10 at 2.51.03 PM

Click here to read the article or listen to the NPR segment.

Update your Clocktree Provider Profile

Your Clocktree account has two profiles: one for your practice and one for you as a provider. There are different fields for each, and both profiles can be listed in the Clocktree Directory. Your profiles can also appear in Google and Bing search results when a potential client searches for a telehealth provider, so it’s important that the information is complete and up to date!

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Take a moment to make sure your Provider Profile is up to date with the following information:

  1. Profile Pic
  2. Provider type and introduction
  3. Specialties
  4. Education
  5. Licenses
  6. Languages

To update your profile, log in as a provider on Clocktree.com. Click your name in the upper right and select “View Profile”.  From there you can edit each section.

If you’d like to see how other providers have filled out their profiles on Clocktree, search for a provider on the Clocktree Directory for inspiration.

Please contact our Customer Care team at 302-990-8935 or support@clocktree.com if you have any questions!

Technical tips for using Clocktree

Technical tips for using Clocktree

Clocktree telehealth is web based and should work on any modern computer or mobile device with a camera. Access Clocktree via browser, no matter what device you are using.  Preferred browsers are:

  • PC (Windows): Google Chrome
  • Android tablet or phone: Google Chrome
  • Mac (Desktop or laptop): Google Chrome or Safari
  • iPhone or iPad: Safari

In many cases, Clocktree will work on other browsers such as Edge or Firefox, however we recommend Chrome or Safari for the most reliable video and audio connection.

It’s also important that both ends of the video call have sufficient internet speed. You can test your internet speed at www.speedtest.net  This gives you three speed metrics for ping, download and upload. The upload speed is the most crucial for video conferencing and it should be above 5 Mbps for a good connection.

Some tips for maximizing your internet speed are:

  1. Connect your computer to the router via ethernet cable, as opposed to WiFi, if possible.
  2. If using WiFi, position yourself as close as possible to your router.
  3. Avoid streaming content from the internet on other devices connected to your network – you share bandwidth so let your Clocktree connection use all of it!
  4. Restart your computer right before your Clocktree session and don’t open other software or apps that might use internet or processing power in the background.

And finally, make sure your camera and microphone are functional and check your lighting and background prior to a video call.  To do this, log in to your Clocktree account and select Test Audio/Video.

As always, contact our Customer Care team at 302-990-8935 or support@clocktree.com if you need any help!