Category: Mental Health

Milwaukee VA telehealth program helping veterans with mental health care

Milwaukee VA telehealth program helping veterans with mental health care

Milwaukee’s Veterans Affairs Medical Center offers telehealth services to veterans, with 90% of its providers participating in the program.

So far, only about 400 veterans have received care through this telehealth program, however with the high rate of participation among its providers, that number will grow quickly this year.

The program, like many other telehealth programs around the country, expands the reach of a clinic by offering virtual visits to people who live far away or are otherwise unable to physically go to the clinic.

Milwaukee’s WTMJ-TV did a spotlight segment on this program and interviewed a veteran who used to have to travel 30 miles for treatment, and who suffers from vertigo. He now uses his laptop to meet with his provider from the comfort and security of his own home, with great success. He appreciates not having to make the long drive and avoiding the anxiety of being in an unfamiliar environment. Watch this veteran’s story here:

VA Reports 235% increase in video visits in 2019

VA Reports 235% increase in video visits in 2019

The Department of Veterans Affairs provided over 2.6 million telehealth episodes in Fiscal Year 2019, making it the largest telehealth program in the country.  In addition to a 235% in video visits, there was a 17% increase in overall telehealth services over the previous fiscal year, according to new data released by the VA. During this time, more than 900,000 veterans accessed the agency’s telehealth services in a clinic or at home.

FY 2019 was the first full year of the VA’s Anywhere to Anywhere initiative, which enables care teams to treat veterans regardless of their location, including across state lines or outside a VA facility. The new program is particularly beneficial for veterans living in rural areas who would otherwise need to travel a considerable distance or across state lines to receive care.

Use of VA Video Connect, the agency’s video app, increased by 235% this year.  More than 99,000 veterans used the app at home, eliminating a trip to the nearest VA facility. More than 200,000, or approximately two-thirds of the 294,000 VA Video Connect appointments this year were for tele-mental health visits.

Read more at Health Data Management:

Consumers Are Looking For Greater Telehealth Access

Consumers Are Looking For Greater Telehealth Access

Consumers continue to wish for more virtual care options, creating better overall access to healthcare. According to a 2018 survey conducted by Ernst and Young, more than 50% of 2500 consumers are already using the telemedicine technology available to them through their healthcare providers. However most of these patients do not have access to all the telehealth options they are hoping for.

As consumers are more and more willing to use virtual portals for addressing healthcare needs, there is still an overall lack of accessibility to these virtual care options. In reality the next step in integrating telehealth into the healthcare sector is persuading physicians to adopt this technology into their own practices. A study conducted by Ernst and Young in 2018 surveyed 350 physicians, 64% of these physicians believe that the telemedicine technology will reduce physician and nurse burnout rates.

A physician shortage in the US has been an ongoing issue pushing physician burnout rates to increase. The rising amount of patients per physician is detrimental to the physician as well as the patient. Doctors must either work longer hours or spend less time with patients, causing quality of care to suffer.

Telehealth saves time for both the patient and doctor, and creates an easier way for physicians to manage, and care for a growing number of patients. It is no wonder that the current healthcare system is increasing its use of telehealth technology.

The consumers have spoken and they want virtual healthcare options. Now is the time for physicians to not only listen to their patients, but also use this technology to improve quality of care and their own quality of life by saving time and energy. If you would like to learn more about the benefits of implementing telehealth into your practice check out our other blog posts or Clocktree telehealth platform.


Could Telehealth Services Help Stop the Opioid Crisis?


The opioid crisis in America is hurting communities all around the country. Many people in need of treatment for opioid addiction live in rural areas without dedicated treatment centers. This lack of access in rural areas means the residents are not receiving treatment. So what can telemedicine to do help the opioid crisis?

On October 26, 2017, The White Housedeclared the opioid crisis a public health emergency and the administration acknowledged a need to expand treatment throughout rural areas specifically by making telemedicine more accessible. Jamey Lister from US News wrote an article on the possibilities of using telehealth technology to help reach rural areas suffering from the opioid crisis. Lister states that in 2015, people living in rural areas are four times more likely to die from an overdose than those living in the same area in 1999. With this increased OD rate, there is a need for opioid treatment programs that help patients stop abusing opioids and get on the road to long term recovery.

With a limited number of care clinics that provide such treatment programs there is a need to find alternative options to provide people access to care.  Access to telehealth services has enabled many patients to have the ability to discuss medication issues etc. One concern is that with videoconferencing, controlled substances cannot be prescribed through telehealth services without having an initial in person assessment.

There are some exceptions; such as allowing a person to videoconference their care provider from an affiliated clinic with clinic personal there with them. The emergency declaration may increase flexibility with such issues. All in all there is a need to provide treatment options to these rural areas as many are some of the hardest hit communities in the country.

Without increased care options there will continue to be horrendous death rates in these communities and a continuous loss of loved ones.

Telehealth services can help in more ways than just direct substance treatment options. A major part of recovery is therapy and counseling. Lacking access to care is a detrimental factor for these communities and increased care options could be a bright light during this dark time.