We have made some recent design changes to Clocktree profiles, making them more visible to your clients. Please take a moment to make sure your information is up to date and complete.
While you are completing your Clocktree profile, remember to include important keywords in your practice description in the “About” section. These keywords should match what consumers are searching for online when they are looking for a healthcare provider like you. This will help your Clocktree profile page surface in search engine results and help you attract new clients!
The Admin(s) on your practice manages the information that appears on your Practice Profile. Log in to Clocktree as an Admin and click “Profile”. Practice Profiles include:
- Address and phone number
- Practice introduction
- Banner photo or logo
- “Contact Us” function for clients to send you a message
Each individual provider manages their own Provider Profile. Log in as a provider and click your name in the upper right, then “View Profile” to edit. Provider Profiles include:
- Name, photo and provider type
- Provider bio
- Licensing and credentials
As always, contact Clocktree Customer Care with any questions! firstname.lastname@example.org or 302-990-8935.
Clocktree gives you two options for connecting with clients via secure video.
You can schedule an appointment in Clocktree. Your client will receive an email or text notification, then reminders leading up to the appointment. At appointment time, both you and your client log into your Clocktree accounts. Neither of you have to do anything to initiate the call. The Clocktree system will prompt both of you to join the call.
The other option is to use Call Now instead of scheduling the appointment in Clocktree. At appointment time, both you and your client log into your Clocktree accounts. You click on your Clients tab, then the client’s name, then the Call Now button. Clocktree will not send your client appointment reminders in this case, but it gives you a little more flexibility on start time, and it’s a great option for last-minute appointments or for someone who doesn’t want to use Clocktree’s scheduler.
Clocktree users are evenly split between these two options, with many using both in different situations. Both of these options can be found by navigating to your Clients tab, then clicking the client’s name. Your Clients tab is the best place to start for any client interaction on Clocktree, including adding notes to a client’s profile, sending a secure message, or reviewing their appointment history.
If you have any questions about using either of these features and how they can fit into your practice workflow, please call our Customer Care team at 302-990-8935 or send an email to email@example.com.
The FCC passed a funding increase to the Universal Service Fund’s Rural Healthcare Program, earmarking funds to improve broadband availability in rural areas. This will allow healthcare providers to offer telehealth programs that rely on strong internet to connect to remote patients and enable practitioners to collaborate and consult with specialists outside of their area.
“Dependable broadband is a must so medical information like imaging, X-rays and more can be shared by providers,” Sen. Ron Wyden (D-Ore.), one of a large group in Congress to appeal to the FCC to boost funding, said in news reports following the FCC vote.
“The path to prosperity and quality healthcare in rural Oregon demands reliable rural broadband,” Wyden said. “You can’t just have a healthcare system that picks and chooses affluent folks in urban areas and forgets about rural communities.”
The previous annual spending cap of $400 million for the Rural Healthcare Program was established and 1997 and had never been adjusted for inflation, largely because the cap was never met until recently. Two years ago healthcare organization and lawmakers began to lobby for an increase to this cap, due to increasing demands particularly to take advantage of newly emerging telehealth technology. FCC Chairman Ajit Pai supported the increase in funding and asked his committee to boost 2018 funding by 43%, and adjusting the budget for inflation going forward.
“This money will help health care providers get the connectivity they need to better serve patients throughout rural America,” Pai said. “Demand for funding has been outpacing the program’s funding cap, so I also believe that the increased cap should apply to the current funding year so that rural health care providers can be fully reimbursed.”
Read more in-depth coverage of this change at mHealthIntelligence.